I recognise that when new customers invite me to sweep their chimney/flue, they are inviting a stranger into their home.
I treat all my customers with respect and courtesy and do not use profane language. I endeavour to be as polite and cheerful with customers as I hope they will be with me.
I’m a member of the Association of Professional and Independent Chimney Sweeps (cowboys need not apply...), whose chairman and officers are happy to arbitrate in the unlikely event that a customer is not satisfied with the service I provide. See: www.apics.org.uk
I have a “no quibble, no fee” policy, should any customer not be satisfied with the service I provide.
As a member of APICS (see above) I am also CRB-checked and have no criminal convictions (whether spent or not).
I’m married to Carolyn and we have four adult children (whom we home- schooled. Ask me over a cup of tea...)